Kiosk Tillster Platform.

A custom-built Kiosk platform used by popular restaurants and fast-food chains to optimise their services and improve customer experience.

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Key results.

$100K
Daily Transactions
15%
Cost Reduction
75%
Customer Retention
50%
Sales Velocity Increase

Description

Tillster is a global leader in self service technologies, powering online ordering and delivery solutions for popular restaurant brands all over the world.

With over 40000 stores implemented in over 20 countries, our client serves well-known brands such as Burger King, Pizza Hut, KFC and Taco Bell to name a few.

Tillster has teamed with MCRO to develop a Kiosk application that would assist restaurant & fast-food customers all the way through the ordering process.

Challenge

The challenge we were faced with was coming up with a solution that would allow us to customize and develop on top of a massive multi-tenant platform without them interfering with one another.

In order to deliver the best possible customer experience, we needed to create a platform that would guarantee fast payment and order processing in an eye-catching UI environment.

Solution

We developed a fully customizable platform that is able to hold multiple brand identities and deliver a top notch self-service experience to the end-user.

How we did it was by implementing a multi-tenant infrastructure that promotes code re-usage across multiple brands using a combination of build-time configurations, services and directives with minimal impact and cost of maintenance.

With POS and API integration, we fully integrated the application with the user’s account, ensuring that loyalty points and other benefits are properly credited

Services provided

Software Development
Project/Product Management
QA & Automation
DevOps

Technology stack

Angular
CSS3
Webpack
ES6
Sass
Responsive
Kiosk
REST
Multi-tenant Platform
Cross Platform
UX
UI
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Our partnership with MCRO has been going strong since 2016. What strikes me the most is their dedication and commitment to delivering great work. They are invested in the project and care about the outcome as much as we do. I would definitely recommend working with MCRO as they are extremely competent and thorough about everything.

Dana Cordes
Dana Cordes
Director of Engineering at Tillster